Obtain a difficulty payment if you have been sanctioned

Obtain a difficulty payment if you have been sanctioned

In the event your Universal Credit is cut due to a penalty or sanction for fraudulence, you could be in a position to get some crisis cash to assist you protect home costs like meals and bills.

This can be known as a ‘hardship payment’.

A difficulty re re payment is generally a loan, therefore you’ll have actually to pay for it right straight back whenever your sanction comes to an end. The Jobcentre will often have the cash back by firmly taking a quantity of income from your own Universal Credit re re payment each until it’s paid off month.


You are able to just get yourself a difficulty re payment in the event that you meet all the conditions that are following

  1. You really must be 18 or higher (16 when your re payment is paid down as a result of fraudulence).
  2. You should be struggling to fulfill your fundamental requirements or perhaps the fundamental requirements of a young child or young person you’re in charge of. ‘Basic needs’ include accommodation, heating, food and hygiene. You will simply be qualified if the good reason you cannot fulfill these needs is due to the sanction.
  3. You really need to have made every work to avoid money that is spending non-essential things. The Jobcentre expects one to just put money into conference fundamental needs, so they really might expect you to definitely invest less on activity or leisure tasks.
  4. You really must have done all you can to have funds from other sources if your wanting to can put on. The Jobcentre should really be reasonable as to what can be done in your position. For instance, you may not be anticipated to offer your possessions, move household, or get yourself a bank loan or credit card. However you might be likely to ask buddies or family members for the money, seemed for any other advantages (eg from your own council that is regional local charities), or ask for additional hours in the event that you work.
  5. You really need to have done most of the work-related tasks which you were expected to do when you look at the 1 week before you submit an application for a difficulty payment.

If you’re maybe maybe maybe not qualified to receive a difficulty payment

How exactly to apply

Contact the Universal Credit helpline to utilize for a difficulty payment. If you’re a couple of claiming Universal Credit jointly, either of you can easily use.

A difficulty re payment just covers a time that is limited to your following normal Universal Credit payday. You’ll have actually which will make another application if you’ll still take hardship when it comes to month that is following.

Telephone phone telephone Calls for this quantity are free.

Offering proof once you use

Any evidence must be given by you they require to guide the application. As an example, you’ll have to explain:

  • that which you’ve done to get other types of economic assistance
  • What other income or savings you may need certainly to assist spend your expenses
  • everything you’ve done to lessen your costs that are non-essential eg activity expenses
  • which costs that are living struggling to meet up

It can help the job whenever you can show a spending plan or financial record that shows your month-to-month earnings and residing costs. They’ll then manage to plainly see just what you’re investing your cash on. If you should be uncertain how exactly to perform a spending plan, the budget planner through the Money information Service can help you using this – you’ll install and print a duplicate by the end.

Just how much you’ll receive

The difficulty re payment is approximately 60% regarding the quantity you had been sanctioned by into the final thirty days.

If you are nevertheless struggling to pay for your expenses, there could be alternative methods to obtain assistance with residing costs while you’re for a sanction.

Trying to repay a difficulty re re payment

You’ll receive less Universal Credit every month it back until you pay. The Department for Work and Pensions (DWP) will certainly reduce your re re re payment by as much as 30% of one’s ‘standard allowance’ – this is actually the basic quantity you have, excluding additional quantities called ‘elements’.

As an example – in the event the re payment is paid down by 30% of one’s standard allowance along with your standard allowance is normally ВЈ317.82 per month, your total re payment will likely to be paid down by ВЈ95.34.

If you were to think you may not are able to afford to live on as you’re trying to repay an difficulty repayment, speak to your nearest people guidance. An adviser will allow you to budget or ask the DWP to just simply take repayments at a lower life expectancy price.

Appealing your choice


If the DWP determine you are not qualified to receive the difficulty re re re payment, it is possible to question them to reconsider their choice. This will be called ‘mandatory reconsideration’. When you yourself have brand new proof or your position have actually changed because you first used, add this information along with your demand.